
Policies and documents
At My Sports Coach, we believe that trust is built through transparency, clear standards and strong governance.
Our Policy Library brings together the official documents that govern the operation of the My Sports Coach platform. These publications explain how we protect our users, maintain professional standards, safeguard children and adults at risk, handle personal information, manage complaints and promote a safe, respectful and inclusive sports coaching community.
Whether you are a coach, participant, parent, guardian, club or organisation, these documents help you understand your rights, responsibilities and the standards we expect from everyone using our platform.
We encourage all users to read the policies relevant to them and to refer to the latest published versions available below.
My Sports coach pOLICY library
Book 3 - Terms & Conditions - Sets out the legal terms governing the use of the My Sports Coach platform.
Book 6 - Community Guidelines - Sets out the standards of behaviour expected from everyone using the platform.
Book 7 - Coach Code of Conduct - Defines the professional standards expected of coaches using My Sports Coach.
Book 8 - Booking Cancellation Policy - Explains how bookings, payments, cancellations and refunds are managed.
Book 9 - Equality, Diversity & Inclusion Policy - Promotes equality, celebrates diversity and fosters an inclusive environment for everyone using the My Sports Coach platform.
Book 10 - Health & Safety Policy - Promotes safe coaching practices, shared responsibility and the wellbeing of everyone using the My Sports Coach platform.
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